• A health and safety awareness raising campaign aimed at collection crews and
• An initiative designed to make householders more aware of the safety of the people who collect their waste and recyclables

The attached documents (used in the pilot campaign rolled out in early 2006) can be downloaded/copied by any Local Authority or other organization that may wish to organize a similar exercise, to help reduce the number of accidents and cases of ill health in kerbside collection activities in their regions.

The story so far

Research

In 2005 HSE commissioned The Government’s Central Office of Information (COI) Strategic Consultancy to research ways of effectively communicating health and safety messages to the waste and recycling industry to help reduce accident incidence rates.

Key objectives included:

• Understanding how health and safety issues are received and interpreted by people working in the waste and recycling industry.
• Identifying what messages to communicate to whom; and
• How best to communicate these to target groups.

The primary target was local government and private sector refuse workers. Interviewees included representative samples of front-line collection crews, commercial waste management company managers, local authority procurement officers and trade associations.

The report’s final recommendations to the HSE, were based on:

• Risks.
• Attitudes.
• Health and safety issues and work hazards; including
• Vehicle accidents and musculo-skeletal disorders.
• Safety culture.
• Work pressures
• Training; and
• Perceived barriers to the health and safety message.

The report’s conclusions:

• Can be found in ‘CML market research report - H&S in Waste and Recycling, debrief – April 2005’
• Were incorporated, in part, in the HSE Waste and Recycling Unit’s programme of work for 2005/06 - 07/08, available on The Waste Management website. and
• Resulted in the roll out of a pilot communications campaign targeting householders and collection crews working in Northampton, Cambridge and Leicester.

Outcomes

Pilot communications campaign in the waste/ recycling industry

Several approaches were piloted in the campaign using both direct and indirect influencing methods. Evaluation of the various methods was conducted by an independent organization.

The following were shown by evaluation to be effective at getting a message across:

• Householders’ awareness raising exercise.
• Communicating with collection crews.

Evaluation feedback forms

• Feedback log [40kb]
• Specific Feedback log [70kb]

Any of the material provided in these pages can be used by companies or local authorities to support their own similar campaigns.

For further information please see:

• Manual handling: Backpain
• Manual handling: Musculosceletal disorders
• Slip/trips
• Waste and Recycling Vehicles in Street Collection [236kb]
• Skip and container safety in waste management and recycling facilities - WASTE6 [PDF 211kb]
• Safe transport in waste management and recycling facilities
• Handling needles in the waste and recycling industry [PDF 160kb]
• HSE press notice
  Issued a on 1 March 2006 in response to the alarming number of fatal accidents that had occurred over a short period of time in the waste and recycling industry. Many of these involved people being struck by moving vehicles.
• ‘CML market research report - H&S in Waste and Recycling, debrief – April 2005’ [1.6Mb]